Role hub

Customer Service Coordinator

Your how-to videos, guides and milestones. Tick them off as you go.

Back to the onboarding portal

Your buddy: Jess Tran
Customer Service Lead

jess@ironbarkplumbing.com.au

0400 333 444

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0 of 16 milestones done · You're in: Week 1

Milestones: Watch, Try, Do, Own

Week 1

Watch

Learn the business and watch every how-to video.

Week 2

Try

Do each task with Jess beside you.

Week 3

Do

Do it solo. Jess checks the work.

Week 4

Own

Own the role and teach one thing back.

How-to library

Friday PULSE check

Five questions. Two minutes. Jess reads every one.

P. Progress

Week 1: 0 of 4 milestones ticked

U. Understanding: How well do you get your role?

E. Experience: How's onboarding going for you?